Overview
eCentry develops products and solutions for CRM (Customer Relationship Management) entirely aimed at making our clients' Internet experience as complete as possible. Founded in 1999 from emailCompany, eCentry was the first company to provide email-based solutions and is currently the main company specialized in digital marketing in Latin America.
Now focusing on managing the relationship between clients and customers, eCentry developed a tool that allows clients to have a 360 view of customers (belonging to every single database). The system also provides important reports regarding every single interaction between the client and customer. eCentry also offers its ASP services in USA, Europe and Asia.
Having all systems and applications 100% Web based and using creation and communication technologies, eCentry's tools enable the construction of a single database for all integration channels, not only with customers, but with the entire public belonging to the corporate universe.
Customers are becoming more and more demanding, "sophisticated", and interested in innovating products and services. They are becoming more and more unpredictable about their potential expenses and necessities. It is extremely easy to duplicate products nowadays, therefore, a company can only differentiate itself by intensifying the relationship between itself and its customer.
If you wish to migrate to our system of complete solutions on customer relationship, we guarantee you that the investment necessary to build your database is used to your advantage alone. You can use our assistance tools, such as Chat support, support via email, Banner management, Fidelity programs, e-Collaboration, content Management and emailManager. Remember that you can do all of this by using one database alone.
Once you hire eCentry's services, you will be setting foot into a unique relationship with every single one of your customers and you will certainly improve your marketing investments and actions, thus resulting in a service improvement and better ROI.
While serving customers like Unibanco, Lufthansa, McDonnalds, Roche, Central de Intercāmbio, Wunderman, SkyTV, etc, we look forward to two basic principles: Being proactive and adding value to all your business relationships - in the exact way you want it and in a timely manner.
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Overview
